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FTLab Privacy Policy

FTLAB considers your privacy important and respects your privacy. So, we developed a Privacy Policy covering how we collect, use, disclose, transfer, and store your information. Local laws will be respected and obeyed first when differences happen.

Scope of this Privacy Statement

This Privacy Statement applies to all FTLAB owned websites, domains, services, applications, and products, except sometimes a special privacy policy or statement specific to a particular program, product, or service.


Collection and use of information

What information we collect

We will collect your information when you create ID in our mobile App service or websites, use the cloud platform, customer service and so on. The information may include: personal information, such as User’ ID, Device location (the position data will not have accurate class) product and service preferences, contact preferences and Product information such as firmware version, IP address, MAC address. other information

How we use your information

The personal and non-personal information we collect is used to improve our products, service and content. It also helps us audit, data analysis and research in internal ways.

Your profile created in our website can help maintain web service, keep communication and improve interaction between you and us. By using this information, we can make you informed of our newest products, service, and sales promotion. In some cases, we may visit you or send you surveys via email or call to solicit feedback.

Your information kept in our cloud platform is a necessary factor of using the platform and our service. We may track your device position(a wide scope of location), IP address and MAC address to get our cloud platform work more efficiency and provide you with more customized service.